A video by Dr. Susan Weinschenk about the ROI of user experience.
It uses cold hard numbers to prove that UX is something that is worth investing in!
{youtube=http://www.youtube.com/watch?v=O94kYyzqvTc]
A video by Dr. Susan Weinschenk about the ROI of user experience.
It uses cold hard numbers to prove that UX is something that is worth investing in!
{youtube=http://www.youtube.com/watch?v=O94kYyzqvTc]
Excellent presentation about the value of user experience design and at what points it should be brought into the process. I have just sent it to some internal stakeholders from work who have project management responsibilities.
If we are to provide better experience for our customers….education is key.